"Their highly trained staff pay great attention to detail reaching every nook and cranny of our offices." Ginna Clark, Lifestyle Media Group Ltd

“I have been working with Quality Care for over 5 years, in that time they have supported and encouraged my development from a Cleaning Operative to a Supervisor then finally to a Contracts Manager, personally I am really proud of what I have achieved”

Kelly Taylor, Contract Manager

Working with Quality Care Cleaning

At QCC we are always interested to hear from enthusiastic individuals who can contribute to the success of our business. Quality Care pay weekly and offer a range of employee incentives, as well as offering career opportunities for those who wish to upskill or develop themselves in our industry.

We pride ourselves on delivering excellent customer service and high quality cleaning across a variety of customer locations.

At QCC we provide comprehensive training  for all staff, so previous cleaning experience isn’t necessary. QCC  fully equip our staff with the necessary tools, materials and uniform to carry our their job.

We generally operate within a 30 mile radius of Cambridge, therefore we are looking for cleaning staff in the following locations; Cambridge, Saffron Walden, Newmarket, Sawston, Babraham, Abington and the surrounding villages.

Please contact us if you would like to be considered for a cleaning position.

Current Vacancies

Customer Service / Aftersales Executive (Maternity Cover)

028/2018

Customer Service / Aftersales Executive (Maternity Cover)

£22,000 to £25,000 depending upon experience

We are now looking to recruit a bright, dynamic Customer Service / Aftersales Executive to join the team to provide maternity cover. It is essential that you have previous experience in a telephone-based role making outbound calls to existing customers whilst providing excellent service and after sales support.

As an ideal candidate you must be extremely organised and able to communicate clearly and effectively maintaining a strong rapport with our new and existing customers. Current or previous experience as an After Sales Advisor or Manager is preferred as you will take the lead in making amendments to our customer service contracts to meet their requirements.

Key responsibilities for the role:

  • Provide excellent customer service by being postive, helpful, professional and courteous at all times
  • Making outbound and handling incoming calls in regard to contract queries, after sales enquiries and customer complaints
  • Assume responsibility for all customer queries taking ownership to ensure they are resolved to the company and customer satisfaction
  • Make accurate diagnosis of queries and service faults, collating relevant information that can be utilised with the aim of achieving the most appropriate outcome
  • Support internal departments in the swift resolution of service related issues or amendments.
  • Prioritise own workload with minimal input from senior management with flexibility to take on ad-hoc projects when necessary
  • Build and maintain excellent relationships with all areas of the business, both colleagues, clients and suppliers

We are a professional, commercial cleaning company with over 30 years’ experience.

Job Type: Temporary

Salary: £22,000.00 to £25,000.00 /year

Area Cleaning Manager - Cambridge

025/2018

45 – 50 hours per week. Flexibility for working hours and weekend work required. 

The Area Cleaning Manager will be expected to effectively manage and promote cleaning services at sites allocated to you in line with Quality Care Cleaning standards, policies and statutory requirements and as directed by the Operations Manager and other representatives of Quality Care management.

HR Requirements: 

  • To carry out recruit selection, interview and screening of new recruits to ensure new staff meet Quality Care standards.
  • To carry out staff induction and introduce company policy.
  • To carry out and report training as required for each individual.
  • To manage staff hours as per contractual requirements & complete time sheets.

Health & Safety Requirements: 

  • Liaise with clients and manage staff to ensure adherence of both our clients’ health and safety policies and Quality Care Cleaning’s health and safety policies and procedures.
  • Carry out all health and safety refresher training and toolbox talks as instructed by management.
  • Ensure all equipment and materials are available to carry out safe working practices.

Customer Care Requirements: 

  • To carry out the direct effective liaison with clients as directed to manage good client relations, and maintain customer retention.
  • Carry out and report audit results as per inspection schedule.
  • Identify and promote any additional services to all existing clients.
  • To present a professional image to clients and other Quality Care Cleaning staff at all times.

New Business Requirements: 

  • Maintain and promote QCC brand image.
  • Report potential business leads to head office.

The Area Cleaning Manager will receive up to £26,500 per annum + benefits (company vehicle and mobile phone may be included)

Multi-site Cleaner

033/2018

Quality Care Cleaning has an exciting opportunity for a dynamic individual to join our multi-site cleaning team in Cambridge.

We offer minimum of 40 hours per week, but likely to range between 40 – 50 hours per week, with a competitive salary of £8.75 per hour.

Flexibility and a driving licence are essential as, depending upon the role, you may be required to use the company vehicle to work on multiple sites with a varied shift pattern each week.

 

Night Shift Supervisor - Babraham

122/2017

Quality Care Cleaning Ltd are looking for a reliable Cleaning Supervisor to supervise the cleaning team and ensure delivery of consistently high standards of commercial cleaning in accordance with the clients agreed list of duties, Quality Care Cleaning standards and statutory requirements.

The post may involve providing cleaning cover for staff absences to ensure the client specification is delivered. It may therefore involve cleaning the following areas; offices, kitchens, games room, first aid room, reception. This list is not exhaustive.

35 hours per week

19:30-02:30

Full-time, Permanent

£9.50 /hour

Cleaning Operatives- Babraham Evening Work CB22 Area

058-093/2017

A variety of permanent cleaning and support roles available in an easy to get to location with parking.

All hours are worked Monday to Friday with flexible start times from 5pm

£8.25 per hour

Cleaning operative CB3

128/2017

Hours of work: 05.30 AM – 07.30 AM

4 hours/week 2 hours/day

Days of work: Saturday and Sunday

Rate of pay £8.25 per hour

Cleaning Operative Hinxton

032/2018

Hours of work: 06.00 – 14.00

37.5 hours/week 7.5 hours/day

Days of work: Monday – Friday

Rate of pay £8.65 per hour

Cleaning Operative - CB2

016/2018

Hours of work: 05.30 AM – 07.30 AM

Days of work: Monday – Friday

Rate of pay £8.25 per hour

Cleaning Operative- Chesterford

011/2018

Hours of work: Flex from 17.30

3.5 hours/week

Days of work: Monday – Wednesday

Rate of pay £8.25 per hour

Cleaning Operative- CB22

012/2018

Hours of work: 08.00 – 12.00

20 hours/week 4 hours/day

Days of work: Monday – Friday

Rate of pay £9.25 per hour

Cleaning Operative - CB21

030/2018

Hours of work: 13.30 – 15.00

7.5 hours/week 1.5 hours/day

Days of work: Monday – Friday

Rate of pay £8.25 per hour

Cleaning Operative - CB3

014/2018

Hours of work: 05.30 AM – 07.30 AM

10 hours/week 2 hours/day

Days of work: Monday – Friday

Rate of pay £8.25 per hour

Cleaning Operative - CB22

017/2018

Hours of work: 14.00 PM – 15.00PM

5 hours/week 1 hours/day

Days of work: Monday – Friday

Rate of pay £8.25 per hour

Cleaning Operative - CB22

018/2018

Hours of work: 13.00 PM – 14.00 PM

2 hours/week 1 hours/day

Days of work: Tuesday & Thursday

Rate of pay £8.25 per hour

Cleaning Operative - CB22

019/2018

Hours of work: 17.30 PM onwards FLEX

10 hours/week 2 hours/day

Days of work: Monday – Friday

Rate of pay £8.25 per hour

Cleaning Operative - CB22

020/2018

Hours of work: 18.00 PM FLEX – to be finished by 06.30 AM

15 hours/week 3 hours/day

Days of work: Monday – Friday

Rate of pay £8.25 per hour

Cleaning Operative - CB22

021/2018

Hours of work: 17.30 PM – 19.30 PM

10 hours/week 2 hours/day

Days of work: Monday – Friday

Rate of pay £8.25 per hour

2 positions available

Cleaning Operative - CB22

022/2018

Hours of work: 17.30 PM – 20.30 PM

15 hours/week 3 hours/day

Days of work: Monday – Friday

Rate of pay £8.25 per hour

Cleaning Operative - CB21

029/2018

Hours of work: 18.00PM FLEX

25 hours/week 5 hours/day

Days of work: Monday – Friday

Rate of pay £8.25 per hour

Cleaning Operative - CB21

026/2018

Hours of work: 13.30 PM – 15.00 PM

7.5 hours/week 1.5 hours/day

Days of work: Monday – Friday

Rate of pay £8.25 per hour

Cleaning Operative - Pampisford

013/2018

Hours of work: 17.30-20.45

16.25 hours/week

Days of work: Monday – Friday

Rate of pay £8.25 per hour

Cleaning Operative - CB21

030/2018

Hours of work: 14.00 – 17.00

15 hours/week

Days of work: Monday – Friday

Rate of pay £8.25 per hour

Cleaning Operative - CB21

031/2018

Hours of work: 18.30 – 21.30

15 hours/week

Days of work: Monday – Friday

Rate of pay £8.25 per hour

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