Sales & Operations Executive (FT/ Perm)

ocation: Babraham, Cambridge

Salary range: £26500 – £28000 depending on experience.

Benefits: Annual bonus award, Workplace Pension, 28 days annual leave & options to buy additional leave, own office, free parking, training & professional development, Company events/ days out.

Working hours / location Monday to Fridays 9am – 5.30pm                 (37.5 hours per week). Predominantly office based.

Join a Fast-Paced, Professional Team Where Your Career Can Grow!

• Are you Organised, Self Motivated, & Confident Dealing With People?
• Do you Like a Challenge & Thrive in a Fast-Paced Environment Where Every Day Brings Something New?

We’re looking for an enthusiastic Sales & Operations Executive to join our growing team. Quality Care is a well-established (over 43 years old!) commercial cleaning & laboratory support service provider, with a long-standing reputation for providing exceptional cleaning services across Cambridgeshire. This is a fantastic opportunity for someone who wants to build a career in a professional, well established but innovative company where hard work is recognised and career progression is encouraged.

What You’ll Be Doing

Working closely with our Managing Director and Operations teams, you’ll play a key role in keeping the business running smoothly and supporting our customers and colleagues to maintain service excellence, compliance, and growth in sales.

Your Responsibilities Will Include:

Operational & Customer Service

• Coordinating with internal teams to ensure smooth operations and service excellence
• Managing various operational administrative tasks, upkeep of operational documentation, and reporting ensuring information is accurate and up to date.
• Supporting Managers and dealing with any existing Client enquiries relating to contracts and/or service enquiries.
• Operational administration of existing Client service changes.
• Support management with the ongoing development of the Company’s Quality Policy, ensuring procedures are followed, standards are maintained, and opportunities for continuous improvement are identified and implemented across the business.
• Administration of annual review of Risk assessment and COSHH documentation
• Administration of Company policy documentation
• Coordination of vehicle servicing, MOT, Tax, and repairs as required.
• Weekly placement of janitorial and consumable orders with agreed suppliers, plus arrangement of uniform, stationary, and basic head office supplies as required.
• Helping to identify ways to improve Company work processes and efficiency
• Provide absence cover support for the operations team and managers.
• Providing exceptional customer service at every stage

Sales/ Marketing

• Assisting with the implementation of our Marketing efforts such as regularly updating news and blogs, basic website maintenance, organisation of marketing materials and branded items.
• Supporting the sales team with day-to-day activities, lead generation and customer enquiries.
• Supporting the administration of quotations and sales documentation
• Take on additional responsibilities as you develop within the role.

What We’re Looking For…Is This You?

Someone who is:

• Highly organised with excellent attention to detail and accuracy
• Ability to quickly pick up, retain and recall information when required.
• Self-motivated, ambitious, and eager to progress.
• Able to manage multiple projects & tasks at one time.
• Confident communicating with customers and colleagues of all levels
• A team player with a can-do attitude, and a positive and practical approach to life
• Proactive and able to and enjoys using their own initiative.
• Professional, reliable, and commercially minded.
• Comfortable learning new systems and processes

• A high standard of ability using Microsoft Excel, Word, PowerPoint, Outlook 365
• Full UK Driving license.
• Previous sales or operations experience is advantageous, but attitude, ambition, and willingness to learn are just as important to us.

Why This Role at This Company?

This is more than an administrative position. You’ll be at the heart of our sales and operations functions, collaborating directly with customers and internal teams while gaining a broad understanding of how a successful business operates. For the right person, this role can be the starting point for a long-term career with us.

You can expect:

✨ A varied role where no two days are the same, gaining experience in all areas of the business.

✨ A professional and dynamic working environment
✨ Genuine fast track career development opportunities
✨ Training and support to help you succeed
✨ The opportunity to make a real impact and put your ideas into practise
✨ A fun, honest and supportive team

Apply now and become part of a company where your potential can turn into progression.

Send your C.V and a short cover letter telling us why you are the best candidate for the role to hr@qualitycarecleaning.co.uk.

Closing date for applications: Friday 25th September 2026 at 5pm